Shipping

Currently we only provide e-commerce shopping to Australian addresses.

All orders are shipped within 2 business days via Australia Post, or a more suitable courier service. We will try to ship orders received by 2:00 PM our time the same day.

Please ensure you enter the correct delivery address as parcels which are returned to us as undeliverable will incur a re-dispatch fee. Postage charges paid for the original dispatch are not refundable. A signature is required on receipt of goods.

Orders placed on weekends and holidays will be processed and shipped within 1-2 business days following the weekend or holiday. Please allow 1 – 10 business days for delivery depending upon your geographical distance from our store.

A tracking number will be emailed to you on the day your order leaves our warehouse.

Shipping, Handling, Packaging & Insurance Charges

Most e-commerce items will have a flat $15.00 delivery cost.

Pick Up Your Order at the Murarrie Store

You can also arrange to collect your order from our store at Murarrie during shop opening hours. Check our current opening hours here. Photo ID is required for all pick ups. The staff will refund any freight charges on orders for pickup.

Freight on Large and Bulky Items

We will contact you before processing your order to discuss shipping costs.